Frequently asked questions
What is Send HEPi?
Send HEPi is a mental health matchmaking virtual platform specially designed for individuals, but not limited to, those who are seeking to improve related challenges such as (H)esitation, (E)motional Intelligence, (P)hysical Appearance, (i)ntroverted Personality and many others.
Who do we recommend to use Send HEPi?
Improvement doesn't have an age limit. However, the recommended age to use www.SendHEPi.com is at least 18 years old. If you are under 18, you may use www.Send HEPi.com only with permission of a parent or guardian
Who are the experts?
Our verified licensed experts are phychiatrists, psychologists, therapists and other professionals specalizing in mental health care and our certified coaches specalizing in physical, health and wellness care.
How much does it cost?
Sessions with licensed experts start as low as $60/ week
How will I communicate with the experts?
The communication will be via SMS, live chat and video calls from the HIPAA compliant platform
Does Send HEPi take insurance?
Currently, we are updating our system to accommodate insurance. Please check back again.
Is Send HEPi HIPAA compliant?
Yes! Your information and the chat platform are secured and HIPAA compliant.
What is HIPAA?
HIPAA stands for Health Insurance Portability and Accountability Act of 1996. It is United States legislation that provides data privacy and security provisions for safeguarding medical information; A federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge.
Does Send HEPi provide mental health, health and wellness or both?
Can I go to "Community" for medical advise?
Community (HEPiLink) on Send HEPi website is strictly for informational purposes and does not substitute for mental health care from licensed professionals.
Send HEPi is dedicated to improve a better you mentally and physically by providing mental health and health & wellness service.